The fact that PDF24 Creator is free helps it immediately stand out from its competition, and there is practically no tool that can stand up to what PDF24 has to offer at the same price. They do have contact options and encourage their users to make use of them, but you shouldn’t expect a speedy reply or any kind of priority treatment. The developers have gone through a lot of effort compiling a help database that covers a large variety of topics, but if you get stuck and need actual human assistance, it can take a while to get a response. The one downside of being a free application is that you shouldn’t expect much in the way of customer support. PDF24 has a forum and list of frequently asked questions you can turn to in case you run into problems (Image credit: PDF24) Support
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